Took Front Telephony from a beta stage with 4 customers and 1 integration to 262 paid customers, 4 integrations, and a $1.1M pipeline.
Redesigned the end-to-end channel setup flow to align with the new design system and inbox redesign, enabling multi-channel bulk setup for enterprise-level accounts.
Led user research and UX auditing for the MS Teams integration, identifying insights that guided leadership to deprioritize the effort, saving the company from a costly, low-ROI engineering investment.
Led end-to-end discovery, research, and product design (0-to-1) for an internal web application used by Apple vendors to manage battery orders.
Designed a successful analytics platform for Delta Dental, migrating from a single-tenant architecture to a multi-tenant ecosystem.
Redesigned GitHub Security Lab’s website for both desktop and mobile.
750 minutes across 25 mentoring sessions.
Mentees from 11 countries across France, Australia, United States, and more.
Maintained a perfect 100% rating across 14 mentee reviews, earning top marks in Communication, Problem Solving, Subject Knowledge, and Mentorship.
Redesigned the entire acquisition and activation experience, leading to a drop of 65% in customer churn.
Launched a fully restructured site and brand in just a little less than a year as a solo designer.
I led the UX team for the Brand Protection Program (former Intellectual Property Protection Program), involved in re-designing a B2B tool that Brands use to flag infringing products in Mercado Libre’s marketplace.
During my travels, I love taking shots of cities and nature, where colour and light are my most frequent subjects. This is not only a hobby, but one of my ground wires.Discover my photos
I'm a proud Mentor who loves meeting with designers to share our passion for design and learning from our experiences, focusing on career path and goals definition.Visit my Profile