Took Front Telephony from a beta stage with 4 customers and 1 integration to 262 paid customers, 4 integrations, and a $1.1M pipeline.
Redesigned the end-to-end channel setup flow to align with the new design system and inbox redesign, enabling multi-channel bulk setup for enterprise-level accounts.
Led user research and UX auditing for the MS Teams integration, identifying insights that guided leadership to deprioritize the effort, saving the company from a costly, low-ROI engineering investment.
Led end-to-end discovery, research, and product design (0-to-1) for an internal web application used by Apple vendors to manage battery orders.
Designed a successful analytics platform for Delta Dental, migrating from a single-tenant architecture to a multi-tenant ecosystem.
Redesigned GitHub Security Lab’s website for both desktop and mobile.
750 minutes of mentoring across 25 mentoring.
Mentees from 11 countries across France, Australia, United States, and more.
Maintained a perfect 100% rating across 14 mentee reviews, earning top marks in Communication, Problem Solving, Subject Knowledge, and Mentorship.
Co-funded UXWA, an online academy of advanced UX Writing courses.
US$80k in gross revenue during the first 18 months, with an initial investment of US$3k.
160+ students from 12 countries in LatAm and Spain, from companies such as Uber, IBM, Walmart, Scotiabank, Globant.
Redesigned the entire acquisition and activation experience, leading to a drop of 65% in customer churn.
Launched a fully restructured site and brand in just a little less than a year as a solo designer.
I led the UX team for the Brand Protection Program (former Intellectual Property Protection Program), involved in re-designing a B2B tool that Brands use to flag infringing products in Mercado Libre’s marketplace.
During my travels, I love taking shots of cities and nature, where colour and light are my most frequent subjects. This is not only a hobby, but one of my ground wires.
See my photosI'm a proud Mentor who loves meeting with designers to share our passion for design and learning from our experiences, focusing on career path and goals definition.
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